Description

This position will provide administrative assistant functions and support for the Continuing Education Coordinators, Office Manager, and the Director of Community Education. This position will be responsible for carrying out operational functions by accurately entering and retrieving appropriate information to/from institutional databases, prepare computer generated correspondence, complete program/course logistics, including but not limited to preparing and distributing contracts or agreements, complete invoices, evaluations, purchase orders, reimbursements, and other office duties.? This person will be responsible to disseminate information, answer diverse and detailed questions from prospective clients/customer, greet current and prospective students and community members, manage, and develop divisional efficient processes related to effectively meeting the departments functions.

Job Duties

Maintain and produce accurate office files, correspondence, and materials as requested
Provide reception services for the CE department. Including answering the main CE phone line, greeting, and assisting walk-in students and monitoring the departmental email.
Coordinate and schedule CE and outside organization division meetings/events which include: scheduling events, maintaining room scheduling, creating agendas, research/gather information for handouts/presentations, assemble handouts, transportation, food/beverage, billing, attendance records, follow-up, correspondence, A/V needs, etc.
Build CE division courses, register students as requested, initiate student refunds when necessary, following applicable policy.
Assist the CE coordinators with registering students, course building, finalizing contracts, sending out invoicing and collecting payment, scheduling, testing, paperwork, and other duties to ensure the successful completion of courses/programs.
Complete course cancelations, reminders and certificates in a timely manner.
Ensure the registration and grading process for assigned courses and certificate programs is completed in a timely and accurate manner. Manage course cancelations when necessary.
Provide administrative support for the 260 and WTED programs.
Work collaboratively with programs by reviewing courses, inputting grades, , and obtain miscellaneous paperwork required for division records.

Maintain office files, type correspondence, develop reports, and other written materials.
Develop and process mailings, faxes, and e-mails CE.
Provide assistance for students, visitors, and special visits as needed.
Assist faculty with technology, maintenance, room or equipment needs.
Represent the college in a positive manner. Handle college and student matters with confidentiality and tact.
Maintain regular and consistent attendance at work.
Maintains high professional standards for the quantity and quality of services provided.
Other duties as may be assigned.

Qualifications

High school graduate or equivalent required. Administrative assistant or relevant work experience preferred
Excellent verbal and written communication skills
Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output
Excellent customer service skills required
Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint)
Ability to read, write and speak English fluently
Enthusiastic and dedicated to the challenges of helping other people
Ability to function collaboratively as part of a fast-paced, customer-oriented team
Professional in communications, appearance, relationships, and responsiveness
Positive attitude
Self-starter with the ability to perform with little or no direct supervision

Regular, prompt & reliable attendance
Ability to pass a background check, have a valid driver's license and good driving record

Physical Demands

The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment
While performing the duties of this job, the employee is regularly required to talk and hear
Ability to lift up 10lbs
Ability to drive company owned or personal vehicle.

: Comprehensive benefits package, including employer paid time off, ofÂ up to 19 paid holidays,Â additional 88 hours of paid time off in the summer, vacation & sick time; employer paid medical, dental, life;Â HSAÂ with a match,Â IPERSÂ pension plan with over 9% employer match, reduced summer schedule, free access to our new wellness facility, employee concierge services, and many other voluntary benefits to choose from. ClickÂ here to learn more!

Employer: Iowa Western Community College (IA)

Address: 2700 College Rd

Council Bluffs, Iowa, 51503

Website: https://www.iwcc.edu/

Date Posted	August 30, 2025
Date Closes	October 29, 2025
Requisition	5062719
Located In	Council bluffs, IA
SOC Category	43-6014.00 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Continuing Education Administrative Assistant

Description

Job Duties

Qualifications

Physical Demands

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