Supervisor, Security

Primary Function 

The Supervisor, Security leads the work of security officers in maintaining security and safety of people and property while providing customer service, greets, assists, and answers inquiries and concerns of employees, students, and visitors. Follows and understands the mission, vision, core values, of Bellevue University.

The Supervisor, Security position and will oversee the protection of University property from theft, vandalism, fire and damage.  The incumbent will be a liaison with law enforcement agencies and respond to inquiries, concerns, and work with them in any emergencies in accordance with University rules, regulations, and policies.  The position cares for any injured person, may administer first aid or assists emergency medical units or law enforcement as needed. Completes and submits daily reports and oversees any active investigations in accordance with University rules, regulations, and policies, and applicable laws.  

Essential Functions:

Supervision, Patrol and Assistance

• Performs lead duties, such as day-to-day supervision of Security Officers, coaching, and contributing to the Security department.
• Tracks the orientation training of new employees. Coaches and trains current employees by explaining policies, work procedures, and demonstrates the use and maintenance of equipment to ensure compliance with departmental procedures.
• Supervises the Lost and Found program by properly receiving lost items, tagging, documenting, storing, and security lost items with the goal to return the lost items to the rightful owners.
• Reports performance indicators of the staff and reports to ensure management has the most accurate information.
• Moves about the campus to greet, assists, answer inquiries and concerns of employees, students, and visitors.
• Provide money escorts throughout campus.
• Provide daily bank deposits for the university.
• Be aware of weather conditions to detect adverse conditions that require communications and direction to employees, students and visitors.

Monitoring

• Monitors internal/external building security and fire control systems.
• Monitors buildings facilities, parking lots, and grounds on foot and vehicles to enforce University rules, regulations and policies; summons medical, law enforcement, or additional security assistance as needed.
• Monitors building automation alarms signaling heating-cooling problems and notifies appropriate person with the nature and location of the problem.

Emergencies

• Supports outside agencies, such as fire department, police department, contractors, by assisting them according to departmental policies and procedures to ensure a successful outcome of request.
• Receives medical emergency calls; determines location/nature of emergency and if an ambulance is required; calls medical emergency for assistance.
• Cares for any injured, administers first aid or assists emergency medical units as need; assists law enforcement as needed.
• Promptly reports fire, personal injury, theft, safety hazard, security violation, trespassers etc., using established policies and procedures.
• May participate in unarmed confrontations with trespassers or attempts to control loose dogs.  
• Assists in internal or external evacuation of facilities in event of emergency; directs traffic; or secures areas from intrusion.

Reporting

• Completes and submits daily activity reports.
• Submits reports for various incidents that occur on campus and dorms.
• Provides and ensures accurate and detailed documentation of all incidents to record information for future use.
• Supervises the Lost and Found

Scheduling

• Completes monthly work schedule for officers.
• Sends out weekly event schedules for officers.

Marginal Duties and Responsibilities 

• Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
• Performs other duties as requested. 

Qualifications/Skills:

• High School education or its equivalent required.
• Associates Degree, or significant progress toward a degree preferably in Criminal Justice or Law Enforcement.
• 3 - 5 years security, civilian law enforcement, or military experience required.
• 3 - 5 years supervisory experience preferred, in security or law enforcement environment
• Must have and maintain a vehicle driver’s license and be insurable.
• Basic computer skills required.
• Strong verbal communication skills for positive interaction with faculty, staff and students required.
• Strong written communication skills to produce detailed incident reports required.
• Previous experience with automated security and fire alarm systems preferred.
• CPR and First-Aid certification is desirable and must be accomplished within six months of employment.
• Ability to follow safety and security procedures.
• Ability to deal with issues with considerable tact and diplomacy in order to avoid escalating situations and to facilitate to resolve problems.
• Ability to properly control confidential information
• Demonstrated ability to work independently and as part of a team effort.
• Must possess strong attention to detail, good organizational skills with the ability to ensure accurate and timely reports.

Working Conditions:

• Winter and summer months may result in exposure to uncomfortably cool and warm conditions.
• Continuously standing and walking; occasionally climbing and sitting.
• Occasionally lifting 10 to 100 pounds.

NOTE:  The statements above are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties and skills required of this job.  This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The Higher Education Opportunity Act requires institutions participating in federally funded financial aid programs to make information about the institution available to the public, current and prospective students, and current and prospective employees. The Bellevue University Consumer Information webpage, found at www.bellevue.edu/student-support/consumer-information/consumer-information, provides readily accessible information to help consumers make informed decisions about post-secondary education. Bellevue University’s Annual Security and Fire Safety Report (ASR), found at www.bellevue.edu/student-support/consumer-information/pdfs/annual-safety-report.pdf, provides information about campus crime statistics and institutional security policies and procedures as well as information about student housing fire statistics and fire safety policies. You can obtain a paper copy of these reports from the Bellevue Dean of Students office by calling 402-557-7028. In addition to this, Bellevue University is an Equal Opportunity Employer.